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Recall Sources

You can recall data from the following sources:

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Recalling from a previous question

The recall functionality is disabled on the first question of the survey since there’s no preceding question to recall data from.

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Pre-requisite

Ensure the answer you wish to recall precedes the question in which it will be recalled. Here’s an example of setting up the first question: Survey setup example with link survey template

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Step 1: Recall Data

Type @ in the question or description field where you want to insert a recall. This triggers a dropdown menu listing all preceding questions. Select the question you want to recall data from. Dropdown menu for recalling data in survey

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Step 2: Set a Fallback

To ensure the survey remains coherent when a response is missing (or the question is optional), you should set a fallback option. Setting fallback option in survey question

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Recalling from the URL

  1. Create a hidden field, here is how →
  2. Use the @ symbol in a question or description to recall the value of the hidden field
  3. Set a fallback in case the hidden field is not being filled by a URL parameter
  4. Use Data Prefilling to set the hidden field value when the survey is accessed

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Recalling from a Variable

  1. Create a variable, here is how →
  2. Use the @ symbol in a question or description to recall the value of the variable
  3. Set a fallback in case the variable is not being filled by a URL parameter

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Conclusion

Recall Data in Feedbackflow surveys allows for a conversational and customized survey experience that enhances engagement and improves the quality of feedback. By integrating previous responses into new questions, you create a more interactive and relevant environment for respondents.