Data prefilling via the URL allows you to increase completion rate by prefilling data you already have in a different system. Feedbackflow allows you to prefill multiple questions in a survey.

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Purpose

Data prefilling via URL comes in handy when you:
  • Have data for some of the respondents, but not all
  • Have data you want the respondent to confirm or update
  • Have data in a different system (e.g. your database) and want to add it to the user profile in Feedbackflow
  • Want to embed a survey in an email and increase completion by prefilling the choice selected in the email

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Quick Example

Example URL
https://app.feedbackflowhq.com/s/clin3dxja02k8l80hpwmx4bjy?question_id_1=answer_1&question_id_2=answer_2

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How it works

To prefill survey questions, add query parameters to the survey URL using the format questionId=answer. The answer must match the question’s expected type to pass validation.
Please make sure the answer is URL encoded.

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Prefilling Customisation

You can customise the prefilling behaviour using the skipPrefilled parameter in the URL. To skip prefilled questions and show the next available question, add skipPrefilled=true to the URL. By default, skipPrefilled is set to false.

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Prefilling multiple values

Feedbackflow lets you prefill as many values as you want. Combine multiple values in the URL using &, for example: name=Bernadette&age=18. The order of query parameters doesn’t matter, so you can move questions around or add new ones without worrying about the parameter order.

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Where do I find my question Id?

You can find the questionId in the Advanced Settings at the bottom of each question card in the Survey Editor. You can update the questionId to any string you like. However, once you publish your survey, the questionId cannot be changed. The question Id is located at the bottom of each question card in the survey editor.

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Examples

Here are a few examples to get you started:

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Rating Question

Translates to 5 stars / points / emojis:
Rating Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?rating_question_id=5

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NPS Question

Translates to an NPS rating of 10:
NPS Questions
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?nps_question_id=10

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Single Select Question (Radio)

Chooses the option ‘Very disappointed’ in the single select question. The string has to be identical to the option in your question:
Single-select Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?single_select_question_id=Very%20disappointed

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Multi Select Question (Checkbox)

Selects three options ‘Sun, Palms and Beach’ in the multi select question. The strings have to be identical to the options in your question:
Multi-select Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?multi_select_question_id=Sun%2CPalms%2CBeach

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Open Text Question

Adds ‘I love Feedbackflow’ as the answer to the open text question:
Open Text Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?openText_question_id=I%20love%20Feedbackflow

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CTA Question

Adds ‘clicked’ as the answer to the CTA question. Alternatively, you can set it to ‘dismissed’ to skip the question:
CTA Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?cta_question_id=clicked
Adds ‘accepted’ as the answer to the Consent question. Alternatively, you can set it to ‘dismissed’ to skip the question.
Consent Question
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?consent_question_id=accepted

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Picture Selection Question

Adds index of the selected image(s) as the answer to the Picture Selection question. The index starts from 1
Picture Selection Question.
https://app.feedbackflowhq.com/s/clin3yxja52k8l80hpwmx4bjy?pictureSelection_question_id=1%2C2%2C3
All other question types, you currently cannot prefill via the URL.

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Validation

Make sure that the answer in the URL matches the expected type for the questions. The URL validation works as follows:
  • For Rating or NPS questions, the response is parsed as a number and verified if it’s accepted by the schema.
  • For CTA type questions, the valid values are “clicked” (main CTA) and “dismissed” (skip CTA).
  • For Consent type questions, the valid values are “accepted” (consent given) and “dismissed” (consent not given).
  • For Picture Selection type questions, the response is parsed as an array of numbers and verified if it’s accepted by the schema.
  • All other question types are strings.
If an answer is invalid, the prefilling will be ignored and the question is presented as if not prefilled.