You can start a survey at a specific question from the survey using the URL to skip the initial questions. This is useful when you want to link to a specific question from an external source or want to use the same survey in different parts of the user journey.

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How to Use it?

  1. In the Survey Editor, open the Questions Tab and ensure the survey is set as a Link Survey.
  2. Find the question you want to start at, click on Show Advanced Settings, and copy the Question ID.
Each question has a unique Question ID, which is used to identify it in the survey. You can use different Question IDs for multiple startAt points in the URL.
  1. Append ?startAt=question_id to your survey’s URL, replacing question_id with the copied Question ID.
  2. Share this modified URL with your users to start the survey at the specified question.
Example Link Survey URL with startAt configured
https://feedbackflowhq.com/clny997dj087ho30fdzyf4nkl?startAt=bqd29m94l9k0hnc3azbrexl8

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Use Cases

  • Link to a specific question from an external source: Use this feature to direct users to a specific question in your survey from emails, chatbots, or web pages, providing a seamless experience.
  • Use the same survey in different parts of the user journey: Employ the same survey at various stages of the user journey, starting at different questions to gather comprehensive insights.
  • Create a personalized survey experience: Tailor the survey experience by starting at a particular question based on the user’s past interactions or preferences, enhancing engagement.