> ## Documentation Index
> Fetch the complete documentation index at: https://docs.feedbackflowhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Feedbackflow?

> Get to know Feedbackflow and its capabilities.

Feedbackflow is a survey platform built to collect feedback from anyone—users, customers, or employees—on any platform.

With Feedbackflow, you can replace many existing survey tools:

* **Standalone surveys (share via link):** Replace Google Forms, Typeform or any other link survey tool with Feedbackflow Form Builder. Use lots of question types and comprehensive customizations.

* **Scalable website surveys:** Even if you have millions of website visitors, Feedbackflow lets you run well-timed and anonymously targeted [surveys on any public website.](https://feedbackflowhq.com/website-survey)

* **Highly targeted app surveys:** Identify known users with Feedbackflow and enrich their profiles with attributes and specific actions. Build cohorts for [highly targeted in-app surveys.](https://feedbackflowhq.com/in-app-survey)

The survey platform is **mostly free, even for commercial use**. Over time, all survey features will stay part of the free Community Edition.

### Feedbackflow – The Experience Management (XM) Suite

* **What is XM?**
  Experience Management (XM) involves collecting, analysing, and reporting feedback from stakeholders (like customers or employees) to understand and improve their experience with your organisation.

* **Why XM Matters**
  Helping businesses, governments, and nonprofits understand their users' experiences leads to better services and happier people. Feedbackflow XM provides the data needed to make decisions that put people first.

* **How XM Works in Feedbackflow**
  Feedbackflow XM simplifies experience management. It focuses only on what’s needed to measure specific experiences, with easy-to-use templates, reports, and best practices.

[Try Feedbackflow Cloud ☁️ ](https://app.feedbackflowhq.com/)